Frequently Asked Questions
What is Piezography Pro printing process used by blackprint ?
Piezography Pro is a carbon ink-based process consisting only of black inks, created in 2016 by Jon Cone. blackprint is using the process since the same year. The system includes a set of warm and cold tone inks, a matt HD-black, a photo black (glossy) and a gloss chroma optimizer. The process allows the mixing of warm and cool black values either throughout the print or by varying them differently on the light, medium or dark tones. This makes it possible to have a totally personalised black and white print. The new Piezography Pro Matte HD Black is the extremely dark matte black and the Gloss Chroma Optimizer completely eliminates gloss differential and tanning. Finally, the white value of the paper is a very important element for the Piezography Pro as its white tone will influence the final black and white tone of the print too.
What papers are available for printing at blackprint ?
Just about anyone you want. We continually research and test papers from around the world, especially uncoated art papers, rare papers and washi produced by living national treasures. We print on the world’s thinnest 1.6 gr/m2 Japanese paper, black abaca handmade papers, 500 gr/m2 art papers with deckled edges, as well as Hahnemühle, Canson, Moab, matte, glossy, silver photographic papers. Each of our papers is tested and calibrated to obtain the highest black intensity and the softest gradations of grey. If we haven’t already tested or calibrated a paper you want, we will do it for you.
Can you print my own paper ?
Yes, we can test it to see how it reacts and what it can offer as a black and white print. If it suits you the price of the print varies depending on the difficulty of printing your paper.
What is the maximum width of paper available ?
The maximum width at the moment is 100 cm. The width of most of our washi or deckled edges art paper is smaller.
How do I prepare my file ?
You can send us a file made with your iphone and we will tell you what printing possibilities it will allow. We have printed some on 20 gr/m2 Bhutanese handmade paper with a very beautiful result. Generally, we print files in 16 bits, 300 dpi and in Tiff with gamma profile 2.2.
Do you offer a scanning service ?
Yes, we do, we use a Screen Cezanne Elite FT-S5500 scanner which scans up to 329 x 530 mm (13.0″ x 20.9″) and up to 25 mm (1″) thick. We use it for all our historical plates to print them 10 times larger with a very high quality of details. As for this edition “balloon”, for example, it was made from an originale 9 x 12cm plate of 1910. Retouching is also possible. Prices for scans and retouching are shown in our price list.
Do you offer a framing service ?
We work together with two Zurich craftsmen to produce custom-made frames and we can also offer you alternatives.
What are your printing rates ?
Our price list is available online, the list of our papers and formats is indicative. Do not hesitate to write to us for a specific size or paper that is not on our list.
Do you make editions art prints for artists / photographers ?
Yes, we offer an alternative pricing for a photographer or artist who wants to print an edition of their work and resell it for example.
What is the origin of the historical photos of editions ?
All our editions come from our private collection of original glass plates (positive and negative) dating from 1860 to 1910 ca.
We research, purchase and carry out all historical research for each plate published by blackprint edition.
What is the blackprint karo edition ?
The Karo Edition is dedicated to our private collection of glass plates. We bring to life 150-year-old photographs by printing them on exclusive paper from Switzerland and Japan. We deliver the pieces in a brown/black, vinyl style packaging, with a round see-through window but you can choose to buy them framed too. The pieces from the Karo Edition are available in limited editions. They are 30 × 30 cm and numbered.
What is the blackprint private collection ?
The Private collection represents a unique selection from our negative and positive glass plates collection. We choose pieces with special subject matters and print them on rare art paper such as Cartalafranca, Arches Velin BFK Rives, and traditional Japanese paper.
The pieces from the Private collection are available in limited editions of 5, 10, or 15 copies. Each piece is numbered and comes with a certificate. You can choose to buy them framed or unframed.
What exactly are blackprint artist editions ?
Artist editions are exclusive works of art in very limited editions realised in close collaboration with each artist chosen by blackprint edition.
Each edition is entirely self-produced and printed by blackprint studio. Some editions often become available after several months of research and design. All exemplar is signed and numbered by the artist and delivered with a certificate of authenticity.
What is the number of copies of the editions ?
The 1st series “Karo” edition (Nr.001 to Nr.005) are 365 copies per subject. The 2nd series (Nr.011…) is 90 copies per subject.
“Karo collector” do not exceed 30 copies.
The “Private collection” editions are produced at 15 copies.
“Artists edition” between 5 and 7 copies + 2AP except for those whose price is less than CHF.500.– which are then produced at 60 copies.
“3/4 edition” are produced ar 200 copies.
How are the editions signed and numbered ?
All blackprint editions are numbered or signed and numbered by hand mostly on the back (except 1 or 2 exceptions requested by the artists themselves).
6 dots in relief are visible in the right corner of the work for all our blackprint editions on paper.
Is a certificate of authenticity delivered with each edition ?
All blackprint editions “Karo collectors“, “Private collection” and “Artists edition” are delivered with a certificate of authenticity. Exceptions are the “Karo edition” and “Take Out!” edition.
What is the size format of the editions ?
“karo” edition is 30 × 30 cm.
“karo collector”, 30 × 30 and 35 × 35 cm.
The “limited” edition produced on paper and washi handcraft of very high quality, they do not currently exceed the size of 56 × 76 cm.
The editions made of laminated glass range from 50 × 75 to 110 × 140 cm.
What is the printing system used for the edition ?
All blackprint editions are printed in Piezography Pro, the digital black and white monochrome process with the highest printing quality and using only black carbon-based inks. All our photographs / drawings are printed in 2880 dpi unidirectional from a 16-bit file (65,000 gray values).
Which papers are used for blackprint editions ?
We use, with rare exceptions, archival papers (pH Neutral) of the highest quality. Mainly Japanese papers (washi), Arches Velins and various art papers produced by craftsmen in the West and in Asia.
What is the glass lamination process used for some editions ?
The blackprint editions with glass lamination are pieces made with an absolutely unique process.
The printed artwork is positioned between two 2mm thick mineral glasses (extra-clear or museum glass without reflection). The whole is then heated and welded for one day in a specific vaccum oven. Each glass edge of the work is then polished.
What materials are used for framing ?
All our frames are of professional gallery/museum quality. The majority of the frames are made to measure by a Swiss craftsman and are made of wood with museum glass (without reflection).
Who and where are the editions produced?
All editions are produced, designed and printed by blackprint in Zurich. The frames are made by two Zurich craftsmen with few exceptions. The laminated glass is produced in Ticino, Switzerland.
Where can I buy the blackprint edition ?
The blackprint editions are available on our online store and can be viewed at the blackprint studio in Zurich.
Some “karo editions” are also available at:
Badenerstrasse 211, 8003 Zürich
Grüzenstrasse 45, CH-8400 Winterthur
Do I need to open a blackprint edition account to order ?
No, you can also order as a guest.
Creating an account allows you to keep a history of your orders, store multiple shipping and billing addresses, also to receive exclusive promotions and preview access to the new editions before that they are publicly visible on blackprint edition.
In both cases you will receive a confirmation of your order by email.
Is it possible to cancel an order ?
Yes, please confirm your cancellation by email at firstname.lastname@example.org or even by sending us a Telegram or WhatsApp message !
I have some difficulties to make my order, what should I do ?
Please send us an email to email@example.com with screenshots of the pages that prevent you from placing your order and your delivery address. We will do our best to register your order online as soon as possible.
What payment option do you offer ?
We accept credit card (VISA, Mastercard) and Paypal.
We also accept payment with Apple Pay, Google Pay and Twint.
Payment with Postfinance is also available with the option “click&collect” if you prefer to pick up your edition yourself at the blackprint studio in Zurich.
blackprint now accepts payment with cryptocurrency using Crypto.com Pay or other Ethereum/ERC-20 compatible wallets (MetaMask, WalletConnect Protocol).
Is my payment secure ?
Yes, the entire blackprint.photo website uses a professional SSL encryption certificate so that all exchanges between our website and your browser are encrypted, and no payment methods are carried out on our website or on our Swiss server but processed directly by secure and optimised payment services such as Twint, PayPal, Stripe and Crypto.com Pay
Shipping and Delivery
Do you ship worldwide ?
Yes, but if your country is not available at the time of your order. Please send an email to firstname.lastname@example.org or a message on Telegram.
Do you offer Free Shipping Worldwide?
Yes, we currently offer free worldwide delivery for all our frameless and non-laminated glass editions. For Switzerland, delivery is free even for framed editions.
How long does delivery take ?
In Switzerland between 2 to 4 days. For the rest of the world between 7 to 20 days.
With which postal service are the artworks sent ?
The shipping of the editions is done with the Swiss postal services. (ECONOMY, PRIORITY and EXPRESS).
Can I pick up my order?
Yes, pick-up at the blackprint studio in Zurich is possible. It is a “shipping” option automatically proposed during you order if your address is in Switzerland.
Can I track the delivery of my order?
Yes, you will receive a tracking number by email with each order and before shipment.
What should I do if my order is delivered damaged ?
Please contact us immediately by email at email@example.com or by Whats App or Telegram with the number +41 77 491 04 50, providing us with photos of the package and the damaged artwork. The price of the re-shipment will be refunded and a new edition will be sent to you as soon as possible.
Do I have to pay a customs tax upon receipt of my order ?
Our editions are declared at the purchase price at the time of shipment and are sent from Switzerland and are therefore subject to customs import taxes outside of Switzerland.
The taxes are different for each country and vary according to the value of the edition. blackprint edition unfortunately cannot offer you detailed information on these customs taxes.
Refund & Return
I haven't found an answer to my questions?
Do not hesitate to write to us to ask a question by email, on instagram or on telegram.